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إشعار قانوني

E-COMMERCE LEGAL NOTICE IN EUROPE

  1. Company Information

Company Name: YOLLANDO ELEKTRONİK TİCARET HİZMETLERİ ANONİM ŞİRKETİ
Address: Şerifali Mahallesi Emin Sk. No: 51/11 34775 Ümraniye – Istanbul, Turkey
Phone: +90 (216) 343 35 72
Email: info@avrupakitabevi.com
MERSIS No: 0981109553900001
Tax No: 9811******
ETBİS Registration Date: 04.04.2023

  1. User Rights and Privacy
    Shifahouse complies fully with the General Data Protection Regulation (GDPR) applicable in the European Union. The collection, use, and storage of personal data are subject to the following terms:
  • Users may request the deletion of their personal data at any time.
  • Personal data is used solely for processing orders and providing customer service.
  • Your personal data will not be shared with third parties without prior consent.
  1. Return and Cancellation Policies
    Shifahouse offers the following return and cancellation rights in accordance with the EU Consumer Rights Directive:
  • Returns are accepted provided the product is returned in its original condition and without damage.
  • Refunds are processed within fourteen days after the returned product is received by us.

  1. Taxation and Fees
    All shipments to Europe are subject to import taxes and duties that may apply in the recipient's country. These additional costs are the responsibility of the buyer.

  2. Dispute Resolution
    In the event of a dispute, the European Commission's Online Dispute Resolution (ODR) platform can be used. For more information, please visit: https://ec.europa.eu/consumers/odr/

  3. Delivery Information

Estimated delivery times: 3-5 business days worldwide.
Order status and tracking information will be provided to customers via email.

  1. Contact and Support
    For any inquiries or requests, please contact us using the following details:

Email: info@shifahouse.com
Phone: +90 (216) 343 35 72